Privacy policy
Privacy Policy
Effective Date: July 1, 2026
At West & Willow, protecting your privacy is important to us.
Information We Collect
We may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely through third-party payment providers)
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Device information
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Browser information
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IP address
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Improve our website and services
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Prevent fraud
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Send order updates and promotional emails (only if you opt in)
Sharing Information
We do not sell your personal information.
We may share your information with trusted service providers including payment processors, shipping carriers, and Shopify to operate our business.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.
You may disable cookies through your browser settings.
Data Security
We implement reasonable security measures to protect your information. However, no online transmission is 100% secure.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Withdraw marketing consent
Contact
Questions regarding this Privacy Policy may be sent to: